Responsible Gaming at bdtbaji

1. Age Restriction Policy

At bdtbaji, the minimum legal age for participation in any real-money gambling activity — including sports betting, live casino games, slots, and fishing games — is 18 years old. This applies to all players accessing the platform from Bangladesh and any other jurisdiction.

During the account registration process, every player is required to confirm their date of birth and agree that they are at least 18 years of age. bdtbaji reserves the right to request identity documents at any stage to verify this claim. Players who are unable or unwilling to provide satisfactory age verification will not be permitted to deposit, play, or withdraw funds until verification is completed successfully.

If you suspect that a minor in your household has accessed or attempted to access bdtbaji, please contact our support team immediately at support@bdtbaji. We will act swiftly to close any underage account and will work with you to prevent future access. We also recommend installing parental control software on shared devices to prevent minors from accessing any gambling websites.

2. Recognising Problem Gambling

Problem gambling — sometimes called gambling disorder — is a recognised condition in which a person's gambling behaviour causes significant harm to their finances, relationships, mental health, or daily functioning. At bdtbaji, we want every player to be able to recognise the early warning signs so they can take action before the situation escalates.

Problem gambling does not always look the same in every person. Some players develop it gradually over many months; for others, a period of financial stress or personal difficulty can trigger a rapid shift in behaviour. The common thread is that gambling transitions from being a leisure activity to something that feels necessary, compulsive, or out of control.

3. Self-Assessment Checklist

The following questions are designed to help you reflect on your gambling habits. If you answer "yes" to three or more of these questions, bdtbaji strongly recommends that you take a break, use one of our responsible gaming tools, or seek professional support.

4. Responsible Gaming Tools

bdtbaji provides a suite of practical tools that every registered player can activate directly from their account settings. These tools are designed to give you meaningful control over your gambling behaviour — not to create friction, but to make healthy limits easy to set and maintain.

Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once active, bdtbaji will reject any deposit request that would exceed your chosen limit within the specified period. Reducing your limit takes effect immediately. Increasing or removing a limit is subject to a mandatory 24-hour waiting period, giving you time to reconsider.

Loss Limits

A loss limit caps the maximum amount you can lose within a defined time period. If your net losses in a session, day, week, or month reach your chosen threshold, bdtbaji will prevent you from placing further bets until the limit period resets. Like deposit limits, reducing a loss limit is instant while increasing one requires a 24-hour review period.

Session Time Limits

Time limits restrict the length of any single gambling session on bdtbaji. When your allocated session time expires, the platform logs you out automatically and you will be unable to log back in until a cooldown period has passed. This tool is particularly effective at preventing the kind of extended, unplanned play that can escalate into problem gambling.

Reality Check Notifications

You can configure bdtbaji to send you a notification at regular intervals during active play — for example, every 30 or 60 minutes. Each notification displays your session duration, net win/loss for the current session, and a reminder to consider whether you wish to continue. You must actively dismiss the notification to resume play, creating a conscious moment of reflection.

Cooling-Off Period

If you want a short break from gambling without committing to full self-exclusion, bdtbaji offers a cooling-off period of 24 hours, 48 hours, or 7 days. During this period, your account remains registered but login and all betting activity are suspended. The cooling-off period cannot be cancelled once activated — it runs its full duration without exception.

To activate any of the tools above, log in to your bdtbaji account, navigate to Account Settings, and select the Responsible Gaming section. If you require assistance setting up any tool, contact our support team at support@bdtbaji.

5. Self-Exclusion Programme

Self-exclusion is the most comprehensive responsible gaming measure available on bdtbaji. It is designed for players who recognise that they need a significant, enforced break from gambling — not just a brief pause. When you activate self-exclusion, your access to the bdtbaji platform is suspended for the duration of the period you select.

Available self-exclusion periods on bdtbaji are:

• 30 days — a short-term enforced break to regain perspective
• 90 days — a medium-term exclusion for players seeking more sustained relief
• 180 days — a six-month exclusion for players with more serious concerns
• 12 months — a full-year exclusion that allows significant lifestyle changes to take hold
• Permanent exclusion — an indefinite closure of your account with no reactivation pathway

During any active self-exclusion period, the following measures are enforced without exception:

6. Protecting Minors

bdtbaji is deeply committed to ensuring that no person under the age of 18 can access its platform or any real-money gambling content. In addition to the platform-level controls described above, we strongly encourage all adult players in Bangladesh who share devices or internet connections with children or teenagers to take the following steps:

• Keep your login credentials private. Never share your bdtbaji username or password with any other person, especially a minor.
• Log out after each session. Always sign out of your bdtbaji account when you have finished playing, particularly on shared computers, tablets, or mobile phones.
• Use parental control software. Install reputable parental control tools on any device that minors have access to. These tools can block access to gambling websites at the device or network level.
• Have an open conversation. Talk to teenagers in your household about responsible gambling, the risks of gambling disorder, and the legal age requirement. Education is one of the most effective protective measures available.
• Report underage access immediately. If you believe a minor has accessed bdtbaji using your account or their own, contact us at support@bdtbaji straight away. We will investigate and take immediate action.

bdtbaji's compliance team performs regular audits of account activity to identify patterns consistent with underage use. Where such patterns are detected, the account is suspended pending identity verification. We take this responsibility seriously and consider the protection of minors to be one of our highest obligations.

7. Getting Help & Support

If you are concerned that gambling is becoming a problem for you or someone you know, the most important step is to reach out for help. Problem gambling is a recognised health issue, and effective support is available. You do not need to be in a crisis to seek guidance — the earlier you ask for help, the easier it is to address.

Contact bdtbaji Support

Our dedicated responsible gaming team is available around the clock. Send an email to support@bdtbaji with the subject line "Responsible Gaming" and describe your concern in as much or as little detail as you feel comfortable with. A trained team member will respond within 24 hours and can help you activate any account tool, initiate self-exclusion, or simply talk through your options without judgment.

Talk to Someone You Trust

Sharing your concerns with a trusted friend, family member, or colleague can be a powerful first step. Many people find that simply naming the problem out loud — to another person rather than only to themselves — reduces the sense of isolation that can accompany problem gambling and makes it easier to take further action.

Seek Professional Counselling

Qualified mental health professionals and addiction counsellors who specialise in gambling disorder can provide structured, evidence-based support. In Bangladesh, general practitioners, psychiatrists at public and private hospitals in Dhaka, Chittagong, Sylhet, and other major cities are increasingly trained to recognise and treat gambling-related problems. If cost is a concern, community health centres and government hospital outpatient departments often provide initial consultations at reduced or no cost.

Practical Steps You Can Take Right Now